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Privacy Policy

Totalum, Inc. - Totalum

1. Introduction

Totalum, Inc. operates the Totalum service (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

2.1 Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, state, province, ZIP/postal code, city
  • Credit card data (through a secure, certified payment processor)
  • Company information, such as invoices, orders, products, employees, etc.

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This information may include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data.

2.2 Use of Data

Totalum, Inc. uses the collected data for various purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.

2.3 Acquisition and Analytics Data

When you visit our pages and register, we collect information about the origin and context of your registration for business-analytics purposes (to understand how users find us and to improve our marketing). This data may include:

  • Campaign parameters (UTM: source, medium, campaign, content, term) and advertising click identifiers (for example, gclid, fbclid, ttclid).
  • The referring page (the website you arrived from) and the first page you visited.
  • Technical device and browser information (device type, browser, operating system) and an approximate geographic location derived from your IP address (country/region).
  • Analytics identifiers (for example, the Google Analytics client identifier) to measure conversions.

The legal basis for this processing is our legitimate interest in analyzing user acquisition and improving the Service. We process this data proportionately and associate it with your account. We use third-party tools such as Google Analytics (including server-side measurement) for these purposes; those providers process the data in accordance with their own privacy policies. You may object to this processing or exercise your rights by contacting us at the address provided in the Contact section.

3. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we may transfer the data, including Personal Data, to the United States and process it there.

Totalum, Inc. will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

3.1 Third-party integrations

Certain aspects of Totalum let you link or integrate third-party products and services to enable certain features and functionality with Totalum. If you choose to use these features, you may be asked to create an account with a third party or link your existing third-party service account with Totalum. We will store the information and data that we collect and associate it with your Totalum account.

4. Disclosure of Data

4.1 Legal Requirements

Totalum, Inc. may disclose your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Totalum, Inc.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

4.2 Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf.

4.3 Google Cloud

We use Google Cloud to store and process your data.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Privacy Rights

Depending on the laws applicable in your jurisdiction, you may have certain rights regarding your personal data, such as the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us using the contact information provided at the end of this policy.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact

If you have any questions about this Privacy Policy, please contact us:

By email: contacto@totalum.app

Responsible entity: Totalum, Inc., a corporation incorporated in the State of Delaware (United States).

Registered agent: Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States.

10. Additional Information and Limitations

10.1 This Privacy Policy applies to the Service provided primarily through web.totalum.app.

10.2 The User is responsible for the information and data (including personal data of third parties) that they choose to enter, upload, or integrate into the Service.

10.3 To provide the Service, we may use providers that act as data processors.

10.4 Some providers may be located outside the European Economic Area. We will apply the appropriate safeguards required by data protection regulations.

10.5 We apply reasonable technical and organizational measures to protect personal data. However, no system is completely secure.

10.6 We will retain data for as long as necessary for the purposes described in this policy.

10.7 We may modify this Privacy Policy at any time.

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